Privacy policy

Last updated: November 9, 2026

Who we are

Tallyring LLC is a small company in Tucson, Arizona. We handle quotes and customer texts for lawn care and landscaping companies. We draft their quotes, and once the owner approves the wording, we send the texts from the company's own phone number.

This policy covers tallyring.com and the Tallyring service. It applies to two groups of people:

• Owners of the businesses that use Tallyring.
• Customers of those businesses, who get texts from the business through Tallyring.

When we text a business's customers, we do it on that business's behalf. The business decides who it texts, and every text is about that customer's own job.

What we collect

From businesses that use Tallyring

• The owner's name, mobile number and email address.
• The business details phone carriers require before a company can text its customers: legal business name, tax ID (EIN), business address, website and a contact person.
• The business's price list and the job details the owner texts in.
• The texts between the owner and their office line.

About the customers of those businesses

• Name, mobile number and service address.
• Details of the work they asked about, plus their quotes, bookings and invoices.
• How and when they agreed to get texts, and who at the business took that down.
• The texts the business sends them and the replies they send back.
• Any request to stop getting texts.

From visitors to this website

This site has no cookies, analytics, ads or tracking code, so we don't collect anything from visitors. Cloudflare hosts it and may keep basic technical logs, such as IP addresses, to keep it running and secure.

How we use it

• To draft quotes from the business's own prices and send them once the owner approves.
• To send follow-ups, booking confirmations and invoices about a customer's own job.
• To pass customers' replies to the business owner, and to sort each reply: a yes, a question for the owner, or a request to stop.
• To honor opt-outs, and to keep a record that each customer agreed to texts.
• To register each business's texting number with the phone carriers.
• To fix problems and keep the service secure.

We don't use anyone's number for advertising. A customer only hears from a business about their own quotes, bookings, jobs and invoices.

How we use AI

An AI model drafts each quote from what the owner texted in and from the business's price list. It also reads customers' replies so each one goes to the right place. The AI can't send a text by itself. Every text about a job uses wording the owner approved, and prices come only from the business's price list or from the owner.

For now, a person at Tallyring also checks every draft quote before it goes to the owner, so that person sees the job details the owner sent in.

Who we share it with

We use a few service providers to run Tallyring. They handle information only to do that work for us.

• Twilio sends and receives the texts and handles registration with the phone carriers. The carriers' registration system gets the business details listed above, and no customer information.
• Supabase hosts our database in the United States.
• Anthropic provides the AI model that drafts quotes and reads replies.
• Cloudflare hosts this website.
• A payment company will run the invoice links once invoices are turned on for a business. Card details go to that company, and Tallyring never sees or stores card numbers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We do not sell your information. We don't buy, rent or share phone lists, and one business's customer information is never used for another business.

We may also share information when the law requires it, for example to answer a valid court order.

Who at Tallyring sees it

Customers' replies go to the business owner. People at Tallyring don't read them as part of running the service, and the alerts we get only say that something happened, not what anyone wrote. We would look at a specific message only to fix a problem or when the law requires it.

How long we keep it

We keep information while a business uses Tallyring. When a business stops, we delete its customers' information or hand it back, whichever the business prefers. The exception is the record of who agreed to texts and who asked to stop. We keep that as proof that texts were sent with permission, and so nobody who asked to stop gets texted again.

Keeping it safe

We keep information in a locked-down database that only our own services can reach, and we limit who at Tallyring can get to it. No system is perfectly secure. If we learn that someone got into information they shouldn't have, we'll tell the businesses affected, and the people affected where the law requires it.

Your choices

• Reply STOP to any text, or tell the business in your own words, and the texts stop right away. Reply HELP for help.
• If a business texted you through Tallyring, that business controls your information. We're its service provider and handle your information on its instructions. To see, correct or delete it, contact the business. Its name is in every text. You can reply to any text to reach it, or reply HELP for its contact details.
• If you write to us about a business's texts, we'll pass your request on to that business.
• If you ask for your information to be deleted, we still keep the fact that you asked to stop, so you don't get texted again by mistake.
• Business owners can ask for a copy of their information, or for us to delete it, by emailing hello@tallyring.com.

Children

Tallyring is for businesses and their adult customers. We don't knowingly collect information about children under 13.

Changes

If we change this policy, we'll post the new version on this page and update the date at the top.

Contact

Tallyring LLC, Tucson, Arizona
hello@tallyring.com

That address is for businesses: companies interested in Tallyring, current clients, and carriers and partners. If a business texted you, please reply to its text to reach it, or reply HELP for its contact details.

Our texting terms are on the SMS terms page.